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LESSONS FROM 2008 TO 2013
By Jay B Gaskill
Aircraft, banking systems, political campaigns and medical delivery systems just don’t just arbitrarily crash. There is always a reason. …And it is not always “human error” on the ground level. Typically, the failure was foreordained by overreliance on “decision crutches” at the management level. This is another name for trusting algorithms over human judgment.
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